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Did you know that benefitsCONNECT® offers Co-Browsing? Co-Browsing allows you to provide additional hands-on support to your clients as a value-added service.
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Did you know that you can follow benefitsCONNECT® on Facebook, LinkedIn, and Twitter?
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You asked, we answered! In an effort to accommodate your requests and to enhance our benefitsCONNECT® support services, we have added new support options to better serve you.
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We want you to know that benefitsCONNECT® values your opinions. In order to ensure that each experience with benefitsCONNECT® is a positive one, we have implemented follow up surveys or those of you who request help from our support team.
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IN ORDER TO ENSURE that your deadlines are met during this fall enrollment period, please inform us of all your EDI and Implementation needs as soon as possible. With so many groups currently preparing for enrollment, please allow ample time for our teams to complete your projects.
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Did you know that benefitsCONNECT® released version 4.2 of the software? The release took place during our regularly scheduled maintenance window on Friday, August 6th.
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Thank you to all of you who attended the 2nd Annual Benefits Technology Users Summit hosted by benefitsCONNECT®! For those of you who were unable to attend, we would like to give you a brief overview of the event.
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Did you know that you can contribute to the development of benefitsCONNECT® 5.0? Our development team has set up a new email address which will allow any of our clients to give input on what they would like to see in benefitsCONNECT® 5.0.
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Did you know that through the robust reporting tools in benefitsCONNECT® you are able to bill employer groups by building invoices in the system?
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Did you know that we now offer free monthly training via webinar for benefitsCONNECT® agencyMANAGER? These training courses will take place on the third Wednesday of each month from 8-10am PT.
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Did you know that benefitsCONNECT® has a new report available? You can now run the Payroll Deduction Changes Report with the simple click of a button.
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Did you know that the standard Broker Launch Kits for both benefitsCONNECT® and agencyMANAGER are now available through the product sites? For your convenience, Broker Launch Kits have been moved and will no longer be accessible through password protected links to our marketing website.
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Did you know that benefitsCONNECT® provides implementation services? If you have no time or desire to set up your groups on benefitsCONNECT®, simply send us your data and our expert implementation team will help you prepare for and support you throughout each successful enrollment.
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Did you know that you can have multiple internet browsers open at the same time to different pages in benefitsCONNECT®? You may have one window open to Page A in Mozilla Firefox, one open to Page B in Safari, and one open to Page C in Internet Explorer, etc. This will not cause a conflict between the pages as they are open in separate internet browsers.
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Did you know that you can create customized fields in benefitsCONNECT®? Customized fields, known as User Defined Fields in the system, can be applied as profile questions and used to obtain information not included as default questions in benefitsCONNECT®.
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