What is it?
benefitsCONNECT® is an online benefits enrollment and administration system with fully automated EDI connectivity among employer groups, insurance carriers, TPAs, payroll vendors and brokers. Accessible 24/7 year round, benefitsCONNECT® eliminates paper and increases efficiency, allowing employer groups to simplify their entire benefits administration process.
How does it work?
Using a web browser, the administrator sets up the employer group’s benefit plans and options in benefitsCONNECT®. The administrator could be a TPA, broker, HR manager, or an implementation specialist from benefitsCONNECT®.
Once the plans are set up, the EDI department will program and schedule automatic data exports to the employer group’s insurance carriers and payroll company.
Via the employee portal, employees can enter personal information, enroll, make benefits elections, and make qualifying event changes electronically. These changes will be communicated automatically to any carriers receiving EDI feeds.
A wide range of reports are available to the employer organization and to the broker or TPA.
Why would I want to offer benefitsCONNECT® to my clients?
benefitsCONNECT® online enrollment, rules & eligibility automation, and direct carrier connections provide tremendous ben-admin cost savings to your clients, as well as providing cost savings to you in managing your clients.
Using the comprehensive reports and the customer data housed in the system gives you the ability to communicate more effectively with your clients and address their needs in a more proactive manner, improving your ability to deliver a higher level of customer service.
As technology adoption rates increase, more and more employer groups will be looking to automate their ben-admin process. By moving existing clients onto a leading technology platform like benefitsCONNECT®, brokers/TPAs create a defense against other brokers and big payroll companies who are offering competing automation solutions.
