What is benefitsCONNECT®?
benefitsCONNECT® is an advanced, EDI-enabled, web-based, employee benefits enrollment and administration platform which electronically connects brokers, human resource administrators, employees, carriers, and third party administrators who participate in the benefits enrollment and benefits administration process.
What is the competitive advantage of benefitsCONNECT®?
1) EDI connections and web-enablement features available to your employer groups will distinguish you from other brokers or TPAs, and help protect your competitive advantage; 2) Cost-saving features that automate manual HR processes will help sell new customers and help retain existing customers, making your firm more profitable; and 3) Insight from customer data housed in the system enables you to communicate more effectively with your clients and address their needs in a more proactive manner, improving your overall ability to retain those clients.
What size company does benefitsCONNECT® work for?
benefitsCONNECT® is designed to work for small companies as well as Fortune 500 companies.
How difficult is it to setup a new company?
The implementation phase of a company is very simple. Administrators can upload company, division, employee, dependent and plan design information with a point and click import mechanism. It is important to note that most information stored in benefitsCONNECT® can be uploaded or downloaded at any time.
How does the data get into and out of benefitsCONNECT®?
Getting data into and out of benefitsCONNECT® is very simple. The import/export file specifications describe the file layouts in detail. These file layouts can be used for mapping to other systems. Please view downloads for more information on the import/export file specifications.
Which benefit types are compatible with benefitsCONNECT®?
benefitsCONNECT® can accommodate 55 different benefit types; health, life, disability, retirement, and spending accounts are just a few of the types of benefits available. The eligibility cost and coverage rules engine assists administrators with benefit plan design. Insurance carriers and Summary Plan Descriptions can be uploaded or manually entered. Administrators may define company-specific life events and their corresponding rules, the order in which benefit plans are shown, company-required plans, and section 125 variables.
Can benefitsCONNECT® be customized?
Yes! benefitsCONNECT® offers a branding option, which allows the system to be customized with your company's logo on the top of each page as well as the ability to customize the color layout within the system.
How does support and maintenance work?
Support and maintenance is an important consideration when purchasing benefitsCONNECT®. Support provides your organization with professional services that can be used to help train your staff, assist with company setup, creating import/export files, and any other task related to the benefitsCONNECT® system. Maintenance provides your organization with quarterly product updates. These maintenance updates keeps your deployment of benefitsCONNECT® up-to-date and operating efficiently.
How can benefitsCONNECT® be purchased?
benefitsCONNECT® can be purchased directly from Transcend Technologies Group, dba benefitsCONNECT®. The purchase price includes the cost of the software license, support, maintenance and training. Pricing can differ depending on an employer group needs, so please contact us directly for pricing information.
